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Human resource management has become a very complex component of starting and running a profitable business. But with JMA on your side, you have a trusted partner who can manage all of the issues related to recruiting and retaining capable employees, while ensuring that your organization complies with a diverse array of local, state, and federal requirements.

JMA provides you with access to a wealth of practical experience and up-to-date information that most small to medium sized businesses cannot afford to duplicate in house. The expertise of our team of seasoned HR professionals spans all aspects of:

	Recruitment
	Payroll
	Worker’s compensation insurance
	State and federal unemployment insurance
	Benefits administration
	Employment law
	Other state and federal regulations

Rely on JMA to manage your company’s HR issues – freeing you to manage your business.

Judy Madrigal
President

JMA’s clients and employees benefit from Judy’s more than 20 years of direct experience in human resource management. A specialist in medical office management, she leads her team in efficiently and effectively addressing a wide range of personnel issues. Under Judy’s guidance, both employee needs and business requirements are well satisfied. A native of San Francisco, Judy is committed to providing JMA’s clients with the highest level of service at a reasonable price. Her efforts have earned awards and the loyalty of a growing number of satisfied business partners.

Judy is a former chairperson of the National Staff Leasing Association and is a member of the American Management Association and the Medical Group Management Association. She also serves on the Advisory Board for DeAnza Community College’s medical program and is a volunteer for the Ascent Employment Program. She and JMA have received Congressional Recognition, California Legislature Recognition, and an Outstanding Business Award for a Woman/Minority Owned Business.

Kathy Kennady
Director of Human Resources

Kathy joined JMA in 1999, bringing with her more than ten years of experience in human resource management. Since becoming part of the JMA team, she has become a specialist in medical recruitment. Before joining JMA, she worked for Redwood Medical Group for 12 years. While there, she managed all human relations matters, including recruitment of physicians. Kathy is an active member of the Society for Human Resource Management. Contact her when you need to recruit exceptional candidates for a position on your team.

Frank Ponterio
Practice Management Consultant

Frank brings to JMA more than 15 years of practice management experience within the San Francisco Bay Area. His expertise spans practice management and administration, revenue enhancement and contract analysis for specialty and primary care medical practices.

The valuable services that Frank provides JMA’s clients include:


	Practice assessment
	Accounts receivable analysis & review
	Transition management
	Cash management & controls
	Fee schedule review
	Support staff assessment
	Physician and staff Training in coding and billing
	Evaluation of charge capture, coding and billing
	Medical documentation assessment
	Managed care contract review
	Compliance oversight
	Marketing strategy development
	Practice expansion analysis
	Practice startup assistance

Frank holds a bachelor’s degree in Business Administration with a concentration in Health Care Management and is a member of the Medical Group Management Association and the American Medical Billing Association. Rely on Frank to offer a no-nonsense approach to identifying and correcting the issues that could keep your practice from being in perfect health. Click here for his resume.

Ray Madrigal
Payroll Administrator

For more than a decade, Ray has been managing payroll processing and data entry at JMA. His responsibilities include payroll data entry and account set-up for new employees. He manages all accounts, including payroll, checking, automatic debit, and fund transfers. Since 2000, Ray has been a certified member of the American Payroll Association.

Tammy Attard
Vice President

A JMA employee for nearly 20 years, Tammy is well versed in every aspect of the business of human resource management. Her work currently focuses on payroll, accounting & COBRA benefits. Tammy now works with JMA on a part-time basis and is available on site mostly on payroll processing days. Tammy holds a bachelor’s degree in Business Administration with an emphasis in Human Resources & Accounting from San Francisco State University.

Anne Marie Bustos
Operations Manager

Anne Marie is responsible for alternative work schedule programs, including developing procedures and ensuring compliance. She also oversees leave of absences, time sheet auditing, development of job descriptions, and generation of reports. Anne Marie received an associate in applied science degree in Computer Business & Administration from Heald College of Business and Technology in San Francisco. Call on Anne Marie when you know an employee needs to take a leave of absence due to a new baby, surgery or other situation.

Pier DuPee
Human Resources Manager/Recruitment Specialist

Need to find the ideal candidate for an important position on your team? Rely on Pier. Whether it’s a technical, administrative, financial, or sales position, she will draw on her more than 15 years of human resources management, project management, and public relations experience to find the top-notch people you want. After spending ten years working for the Federal government in the US Office of Personnel Management in San Francisco, followed by two years with the US Defense Contract Audit Agency, Pier served as Director of Human Resources for two Bay Area companies. In addition to her hands-on-experience leading staffing teams, Pier holds bachelor’s degrees in political science and mass communications. She is currently pursuing her master’s degree in mass communications at California State University, East Bay. When you need expert recruiting assistance, contact Pier.

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